Returns & Refunds
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<p style="font-size:1.05rem;color:#333;margin-bottom:2rem;">We want you to love what you ordered. If something isn't right, we'll make it right.</p>
<h2 style="font-size:1.05rem;font-weight:700;margin-bottom:0.5rem;">30-Day Return Window</h2>
<p style="color:#555;margin-bottom:1.5rem;">You have 30 days from delivery to request a return or exchange. Items must be unused and in original condition.</p>
<h2 style="font-size:1.05rem;font-weight:700;margin-bottom:0.5rem;">How to Start a Return</h2>
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<li style="margin-bottom:0.4rem;">Email <a href="mailto:claire@malloryandcompany.com" style="color:#5b7a2e;">claire@malloryandcompany.com</a> with your order number and reason for return.</li>
<li style="margin-bottom:0.4rem;">We'll send you return instructions within 1 business day.</li>
<li style="margin-bottom:0.4rem;">Ship the item back using the provided instructions.</li>
<li>Refund or exchange processed within 5–7 business days of receipt.</li>
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<h2 style="font-size:1.05rem;font-weight:700;margin-bottom:0.5rem;">What We Cover</h2>
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<li style="margin-bottom:0.4rem;">Wrong item received → full refund or replacement, no return shipping cost to you</li>
<li style="margin-bottom:0.4rem;">Damaged or defective item → full refund or replacement</li>
<li style="margin-bottom:0.4rem;">Changed your mind → refund minus original shipping (if applicable)</li>
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<h2 style="font-size:1.05rem;font-weight:700;margin-bottom:0.5rem;">Non-Returnable Items</h2>
<p style="color:#555;margin-bottom:1.5rem;">Final sale items, digital products, and items marked non-returnable at checkout are not eligible for return.</p>
<p style="color:#555;">Questions? <a href="/pages/contact" style="color:#5b7a2e;">Contact us</a> — we're happy to help.</p>
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